In my ECONS101 class, we have a topic that is devoted to understanding pricing and business strategies that deviate from the ideal 'marginal revenue equal to marginal cost' approach to pricing for firms with market power. In particular, I focus part of the topic on firms that price below the short-run profit-maximising price for strategic reasons.
One example is the NFL, which prices tickets for the Super Bowl too low. This is a surprising example to students, because the face value for the cheapest ticket for Super Bowl LX this year was $950. However, we know that this price is too low because the cheapest tickets on the secondary market were selling for around $6,400. That suggests that the NFL is leaving money on the table - they could earn much more if they set the ticket prices higher. Why would the NFL set the price lower than the short-run profit-maximising price for the Super Bowl? One reason may be that they want to maintain a long-term relationship with NFL fans. They want going to the Super Bowl to be an achievable aspiration for fans. Most fans won't be able to pay US$4,000 (plus the travel and accommodation costs) to attend every year, but at that price it is reasonable for fans to believe that they can attend once during their lifetime. If Super Bowl tickets cost over US$10,000, then that aspiration becomes much less achievable. This long-term strategy is also visible through the allocation of Super Bowl tickets. Each team gets an allocation of tickets, 35% of which must go to fans, and that allotment is typically given to the team's season ticket holders (see here).
The Super Bowl is recognisable to my students. However, thanks to this article in The Conversation by Paul Crosby (Macquarie University), I now have another example that is somewhat closer to home (albeit not necessarily more recognisable than the Super Bowl):
It’s AFL finals time – and in a season on track for record attendance, the league’s decision to freeze the price of entry-level finals tickets for an 11th straight year is smart economics...
So why are entry-level footy tickets staying cheap? It’s all about investing in the future – especially when there’s a lifetime of spending at stake...
Finals matches routinely sell out, so standard economics would suggest raising prices.
Instead, entry-level tickets for the AFL’s qualifying, elimination and semi finals, as well as this weekend’s wildcard round, have been frozen at A$35. Entry-level preliminary finals tickets will be $65, unchanged since 2016.
Crosby explains this pricing strategy as arising from fairness and goodwill towards fans, then notes that:
Cheap tickets can be an investment. A full stadium creates value beyond ticket revenue. Crowds generate the atmosphere that makes live sport attractive to television audiences and, in turn, valuable to broadcasters and sponsors.
An AFL supporter will often remain attached to the same club for decades, buying memberships and merchandise, watching broadcasts and eventually bringing their children along. A fan won over by a $35 ticket is worth far more than the profit on that ticket.
Keeping tickets affordable, and occasionally letting kids in free, helps recruit that next generation.
By keeping the price of finals tickets low, the AFL is foregoing short-run profit maximisation in favour of a long-term strategy that keeps fans engaged, keeps them attending games, and may lead to greater revenue and profits overall in the long run.
Crosby compares the AFL's pricing strategy with the approach adopted by music acts, who are increasingly using 'dynamic pricing' to maximise short-run profits from every concert. However, the situations are different in a meaningful way. The AFL can afford to have a long-term focus because it has a revolving cast of star players, while the teams endure. AFL fans typically follow a team, rather than particular players. In contrast, not every musical act is going to be The Rolling Stones, still touring after 60-plus years. For the most part, a musical act is not a revolving cast of musicians (especially for solo acts). A musical act's window for profiting from their talent is much shorter than the AFL, so we might expect to see short-run profit-maximising behaviour from musical acts than for the AFL. It is all about maximising profits over the appropriate time horizon. For the AFL or the NFL, a price that looks too low for today's ALF finals game or Super Bowl may be exactly the right price for maximising profits over the lifetime of a fan.

